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Question 1
a. Explain the value chain of a company you are familiar with or work in using one of the three main value chain frameworks (input-output, pre- and post- services, or hierarchical). Do provide clear examples to contextualise each step of the selected framework with the value chain of the company you have in mind.
b. Assume this company you selected is aiming to improve its performance by improving its sustainability impact. What are some of the main changes the company could do? How would these changes impact the environment, society and the economy?
Question 2
a. Choose a job in one service organisation you work for or are familiar with. Do you think the four elements of service-encounter design are relevant for this job? Why?
b. Draw a flowchart for a process of interest to you, such as a factory process you might have worked/be involved in (e.g. ordering a pizza, renting a car, buying products on the Internet, or applying for a loan). Take into consideration the point(s) where something (people, information) waits for service or is held in work-in-progress inventory, the estimated time to accomplish each activity in the process, and the total flow time. Discuss how well the process worked and how it can be improved.
What are two of the most interesting historical ethical dilemmas that we have faced as a society? How do they relate to our reading material ?
What are ?ve leading indicators that a company can use to measure its safety and health performance?
For a brand to succeed, it takes much more than just delivering a good product or service, having a strategy for approaching the audience is essential,
In what ways can a corporation’s structure and culture be internal strengths or weaknesses?
Demographic trends and its impact on current or potential target markets. implementing relevant marketing theories.
We are at the midpoint of this course and by now you have probably had a few "ah-ha" moments where you learn something completely new about leadership,
Should organizations have both a vision statement and a mission statement? If you were to lead an organization and you could have only one, a mission or vision statement, which would you choose and why?
What is Supplier Lifecycle Management (SLM)?
Request a review of decisions made by administrative law judges by the full Occupational Safety and Health Review Commission (OSHRC).
Governmental Powers and the Bill of Rights Please respond to the following:
BUSINESS 317: Whole Foods now faces a significant amount of competition. How should it respond to the changes in the competitive landscape of its industry?
It was unheard-of for a country as small as Israel to have its own indigenous military-industrial complex. Which ally turned its back to Israel? Why?
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