Reference no: EM132871426

Read through the provided case study and job description. Examine the issues described in the case and note key information from the job description.

a. Identify and explain the strategic value of onboarding by outlining the key purposes it will serve. You must include and explain specific components of effective new hire onboarding, as well as select 5 key topics your team would like addressed in your employee orientation.

b. Provide justification for new hire training, explaining the necessary steps of an effective training program. Include 5 key responsibilities of the Customer Service Representative that you would specifically like addressed in your training and describe which training techniques you would apply.

c. Provide justification for evaluation of training, including recommendations regarding evaluation criteria.

Here's the link, https://padlet.com/robert_rob/nz8jwuw2huvn0lza