Explain the steps involved in developing a strategic plan

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Reference no: EM131935324

Problem

• - Inc. magazine claims, "Entrepreneurship is more mundane than it is sometimes portrayed . . . you don't need to be a person of mythical proportions to be very, very successful in building a company." Discuss whether you agree or disagree with this statement and why.

• Analyze the characteristics of a successful entrepreneur and determine if you have what it takes to start your own business. Provide specific examples to support your response.

• Analyze the steps involved in developing a strategic plan for a company and determine which step is the most difficult to get right. Explain your rationale.

• From the e-Activity, determine how you would leverage the support provided by the U.S. Small Business Administration in planning and starting your own business. Provide specific examples to support your response.

• Analyze the steps involved in developing a strategic plan for a company and determine which step is the most difficult to get right. Explain your rationale.

- Customer Service - Zappos" Please respond to the following:

• From the e-Activity, analyze the role that customer service plays and determine the service management skills at Zappos. Evaluate the different way(s) that Zappos creates a superior customer service.

• Choose at least two OM activities in Exhibit 1.1 from Chapter 1 of the text. Evaluate how each of the activities impacts the management of goods and services that Zappos provides. Include one to two examples from each activity to support your position.

- Value Chains" Please respond to the following:

• Choose an example of a global value chain and an example of domestic value chain. Compare and contrast the key challenges that the managers would face. Then, propose the ways to confront these challenges.

• Utilizing the Exhibit 2.4 from Chapter 2 of the text, evaluate how each value chain you chose from Part 1 of this discussion can be described from a pre- and post-production service perspective. Provide at least two examples for each perspective.

Reference no: EM131935324

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