Reference no: EM131021174
How can the salesperson use follow-up activities to assess customer satisfaction? What are four components of effective follow-up?
What actions can a salesperson take to ensure customer satisfaction? Name and explain each action?
In what ways can the salesperson use technology to improve the buyer-seller relationship?
How can a salesperson maintain open two-way communication?
What are the general procedures for handling complaints?
How does the salesperson expand collaborative involvement?
What three things can a salesperson do to add value and enhance mutual opportunities?
What are the five stages of self-leadership?
What are the four levels of sales goals? How are they related?
Name and describe the techniques for account classification. Explain the strengths and weaknesses of each.
Name and explain the different territory routing techniques?
How are the various types of technology and automation useful to salespeople?
Identify and discuss the three required characteristics of a goal or objective?
Describe the four different types of sales strategies sales managers must develop and implement?
Explain the different types of sales organization alternatives?
Explain the steps in the recruitment and selection process?
Describe each step of the sales training process?
What are some methods of motivating and rewarding salespeople? Explain each.
Describe four methods of assessing sales force effectiveness?
Identify activities involved in leading, managing, supervising, motivating and rewarding salespeople?
What are the methods of assessing sales organization effectiveness?
Why should a salesperson encourage his or her customers to complain? Isn't this just asking for trouble?
Explain the differences between transactional and transformational leadership? Which style of leadership is better and why?
What are the six teamwork skills? Explain why they are important for success in developing interpersonal relationships?
Explain the strengths and weaknesses of the two methods for account classification. Briefly describe the steps of the sales training process.
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What are the different types of venture capital funds
: Through your financial services firm, Vestin Capital, Inc., you have raised a pool of money from clients. You intend to invest it in new business opportunities. What are some of the challenges of financing entreprenurial growth companies (EGC's)? Wha..
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Average inventories turnover period
: If a business is overtrading, do you think the following rations would be higher or lower than normally expected? (a) Current ratio. (b) Average inventories turnover period.
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Calculate the break even volume for both technologies
: A firm in its plans for a new facility is considering two production technologies, A and B. Technology A involves higher variable costs techniques; technology B relies on higher fixed cost production techniques.
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What is the gain at approaching infinity
: A second-order low-pass filter has poles at -0.25±j and a transmission zero at ω = 2 rad/s. If the dc gain is unity, give the transfer function T(s). What is the gain at ω approaching infinity?
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Explain the steps in the recruitment and selection process
: Explain the differences between transactional and transformational leadership? Which style of leadership is better and why?
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What type of filter results in each case
: Consider a fifth-order filter whose poles are all at a radial distance from the origin of 104 rad/s. One pair of complex-conjugate poles is at 18°angles from the jω axis, and the other pair is at 54°angles. Give the transfer function in each of the..
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Which of the following are uses of cash
: Which of the following are uses of cash? I. increasing accounts receivable II. decreasing inventory III. increasing debt IV. decreasing accounts payable
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Consider the diatomic molecules h2 and cs2
: Consider the diatomic molecules H2 and Cs2. For which is the Born-Oppenheimer approximation likely to introduce less error and why?
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What is the selectivity factor
: A low-pass filter is specified to have Amax = 2 dB and Amin = 12 dB. It is found that these specifications can be just met with a single-time-constant RC circuit having a time constant of 1 s and a dc transmission of unity. What must ωp and ωs of ..
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