Explain the service recovery paradox

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Reference no: EM132120032

1. Explain the service recovery paradox, and discuss its implications for a service firm.

2. Violating an NDA may be a breach of contract, but doesn’t this have the impact of getting important information into the system sooner? Does this make the market more efficient and accurate? Discuss insider trading and whether its bad to have insiders profit from market manipulation.

Reference no: EM132120032

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