Reference no: EM133029021

BSBOPS502 Manage business operational plans

Task 1

The questions focus on the knowledge evidence required for this unit of competency:

• stakeholders involved in development and management of operations plan including escalation points, colleagues and specialist resource managers
• key information sources for proposal development and presentation including resource requirement specialists
• consultation processes
• content of operational plans, including:
o procurement processes
o employee recruitment and induction strategies
o physical resource and service acquisition strategies
o key indicators of organisational performance
• budget and actual financial relating to profit and productivity
• methods for preparing operational plans and contingency plans
• role of an operational plan in achieving an organisation's objectives
• procedures and records associated with documenting performance
• approaches for developing key performance indicators to meet business objectives
• legislative and regulatory framework relating to the development and implementation of operational plan of the organisation, including:
o fair trading laws
o work health and safety
• organisational policies, practices and procedures that relate to the operational plan.

Question 1 Operational plans are key to achieve business success.

Questions
Describe two models and methods for operational planning. (30-50 words each)

Explain the role of an operational plan in achieving the organisation's objectives. (50-100 words)
List three alternative approaches to developing key performance indicators to meet business objectives.
Describe how you can prepare a contingency plan.
(40-80 words)
Discuss what stakeholders may be involved in the development and management of operational plans. Think about escalation points, colleagues with a particular set of skills, specialist resource managers, consultants, etc.

(80-120 words)
Identify and five (5) information sources for proposal development and presentation of an operational plan.

Outline the legislative and regulatory framework relating to the development and implementation of the organisation's operational plan. Include reference to fair trading laws and work health and safety in your answer.
(80-120 words)
Identify the typical organisational policies, practices and procedures that may relate to the operational plan.
(4-6)

Question 2

Discuss the importance of consultation in developing and implementing an operational plan. Include examples of consultation methods in your answer.

Question 3

Describe the content and purpose of the following inclusions of an operational plan.
Inclusions
Resource requirements
Key performance indicators
Monitoring processes
Contingency plans
Communication plan
Key assumptions and risks

Question 4

Describe the role of budget and actual financial relating to profit and productivity in an operational plan.

Question 5

Explain how to document operational performance. Include a procedure to report performance and types of records that could be used in your answer.

Attachment:- Manage business operational plans.rar