Explain the relationship between satisfaction and retention

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Reference no: EM132205338

1. Explain the relationship between satisfaction and retention (repurchase). Make sure that you touch on the factors which causes the relationship.

2. In you own words explain the Strategy in Action “Price Wars in the Breakfast Industry(cereal) and, complete a SWOT Analysis of the industry, or one of its key players. You can bullet your answers and use this SWOT template

In your responses to classmates, analyze the viability of their analysis.

3. A stakeholder (3 phases of stakeholder which are industrialization, international trade, and globalization) perspective in CSR? How does this perspective compare to a resources perspective or industry perspective? Which stakeholders should be given top priority?

Reference no: EM132205338

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