Explain the records cannot be immediately accessed

Reference no: EM133270946

Assignment:

1. "BSBCUS201 Study Guide", topic "Use communication skills to establish trust and build rapport " and the APHD "Release of Information (Client Request) Form", to complete this task

2. Create a script of how you would respond to David

3. Review your script ensuring you made appropriate use of the following:

Greets and politely acknowledges David's issue.
Explains why the records cannot be immediately accessed.
Explains how and when the records can be assessed.
Refers to the correct APHD documentation.

Reference no: EM133270946

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