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Assignment:
Assuming the role of General Manager of Hometown Cars, you have talked to the Hometown Cars employees one-on-one to see how they feel about their current work environment. For each employee observation, respond in which you choose a type of investment and explain how it will improve the situation described in the observation. Explain whether the recommended investment leads to intrinsic or extrinsic motivation. Be sure to include details from your approach to justify your response.
1. Employees tell you there does not appear to be an option for personal career development at Hometown Cars. For instance, competition within the sales department prevents seasoned sales associates from mentoring new sales associates, and the company does not offer formal training.
2. A few sales associates have emphasized that they are car enthusiasts and are genuinely interested in how the cars they sell perform. However, because of the animosity between departments, they have never been allowed to explore the cars they sell.
3. Employees share that they are stressed because it feels like there is little opportunity to take care of important personal issues - like keeping up with doctor's appointments and attending their children's school functions.
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