Explain the process of mediation and communication technique

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Reference no: EM133329873

Assignment:

Read Jandt, F. E. (2021). Conflict and communication (2nd ed.). Cognella.

As Jandt (2021) explains, sometimes conflict is so entrenched it requires a third party to help resolve it. share a conflict example where mediation was beneficial or necessary to resolve the conflict effectively and productively.

Explain the process of mediation and the communication techniques that are necessary for effective mediation using Jandt and one other scholarly source.
Share an example from the textbook or own experience where mediation was necessary.
Describe the communication techniques the mediator used to facilitate the dispute resolution.
Explain why mediation is important and can be so effective and productive.

Reference no: EM133329873

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