Explain the problem solving process

Reference no: EM131902869

Read the following sample conflict scenario to inform the assignment.

Mr. Kiernan is a fifth year math teacher who has been at Poe Middle School for five years. He was just asked to join the School Study Team as a regular member.

Other members on the team include Mr. Barnaby, an English teacher; Ms. Chamley, a counselor; Mr. Carson, a special education teacher; Ms. Amity, a social studies teacher; and Ms. Claire, the assistant principal.

At the first School Study Team meeting, a new science teacher, Mr. Jones, came in to discuss his difficulties with a particular special education student. Mr. Jones is struggling to engage the student in class on a day-to-day basis, both academically and behaviorally.

In further discussion, Mr. Kiernan was impressed to see Mr. Carson guide the team through comprehensive problem solving steps. Everyone participated in the discussion and brainstormed ideas except for Ms. Claire.

It seemed that when it came time to evaluate the suggestions, Ms. Claire found numerous reasons why each would not work. She specifically cited legal implications and time constraints. Mr. Kiernan offered ways to mitigate these concerns, but Ms. Claire simply said, "No." Mr. Kiernan was somewhat surprised to hear the others then agree with Ms. Claire, except for Mr. Jones who said nothing.

Ms. Claire then referred back to one of her original ideas and the others enthusiastically agreed that it would be a good starting point. Mr. Kiernan tried once again suggesting another option, finding a way to incorporate both suggestions, but again Ms. Claire vetoed the idea. Mr. Jones seemed to tacitly accept the idea, but left without much enthusiasm.

In a 500-750-word evaluation:

Describe the interpersonal conflicts that are presented in the scenario.

Discuss the conflict management styles used by the key characters.

Explain the problem solving process.

Discuss what should be done next to facilitate the problem solving process.

Evaluate potential solutions.

Select 2-4 strategies that you would recommend for resolving the interpersonal conflict.

Support your response with a minimum of three scholarly resources.

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Reference no: EM131902869

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