Explain the principles of setting effective kpis

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  1. Which part of an operational plan would you look at to identify resource requirements?
  2. List three ways you can consult with stakeholders to identify resource requirements.
  3. Briefly explain the process for contingency planning. Max. 75 words
  4. Explain why you would consult with relevant stakeholders when managing contingency plans.
  5. List two ways you might gather performance information.
  6. Explain the principles of setting effective KPIs.
  7. List two processes you can use for dealing with unsatisfactory performance.
  8. List three ways you can support staff when going through formal processes for unsatisfactory performance.
  9. What details must be added to the operational plan in order for it to be implemented?
  10. How can you ensure that resources are used in a cost-effective, efficient way?

Reference no: EM133176816

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