Explain the principles of quality customer service

Assignment Help Other Subject

Reference no: EM133213689

Assignment:

Task

1. Explain the principles of quality customer service?

2. Why is it important for you as a manager to be a role model?

3. What are the six steps in handling customer complaints?

4. If you were a restaurant manager, how would you monitor service standards at your restaurant?

5. How can you encourage staff to have input into service policies & procedures?

6. How can the The Likert Scale be used in customer surveys?

7. What is the meaning of customer Needs and customer Wants?

8. How can a Training Needs Analysis be used to improve customer service?

9. You notice customer service is very slow. How can it be improved? What are some basic principles of Australian Consumer Law?

Reference no: EM133213689

Questions Cloud

Insurance claim process : If a claim is rejected, the Claims Office notifies the Customer and then sends the Customer's Claim and assessment to the Records Department.

Causes of poor motivation in production workers : Define and apply two motivation theories in order to discuss two causes of poor motivation in production workers.

What is the difference and uniqueness of this strategy : Please illustrate your answer with applicable examples from companies using the same strategy, and what is the difference and uniqueness of this strategy.

Policy development and current industry trends : Conduct some research into policy development and into current industry trends in customer service and changes that may or has affected service delivery.

Explain the principles of quality customer service : Explain the principles of quality customer service? Why is it important for you as a manager to be a role model?

What experience did you create for each child : What experience did you create for each child and how did you evaluate the experience to ensure that it met the needs of the child ?

Write scripts for query that reports transcript : Write scripts for a query that reports a transcript for one of the students (preferably yours) in your database with all the courses

How does this belief relate to strengthening : Criminal Justice Administration Essay - How does this belief relate to strengthening an individual's contribution to successful strategic PR campaigns

Do you believe a mandatory life sentence should be allowed : Do you believe a mandatory life sentence should be allowed for someone who committed a heinous crime when younger than 18? Why or why not?

User Account

All Pages