Reference no: EM133101214
1) The concept of cultural competency applies when a person becomes such an expert in his or her culture that most communication is largely automatic.
2) Ethnocentrism is the tendency to judge others based on your own personal standards and beliefs.
3) When traveling to another country to conduct business, you should always use frequent eye contact as a sign of honesty and openness.
4) Ethical standards differ from culture to culture.
5) Each generation in the workplace has been shaped by different world events that have influenced communication, values, and expectations at the workplace.
6) When traveling to another country to conduct business, you should always use frequent eye contact as a sign of honesty and openness.
7) It is appropriate to ask a speaker to repeat a comment if you do not understand it.
8) Businesspeople in the United States always value teamwork over individualism.
9) Businesses in the United States value punctuality and the efficient use of time.
10) Mobile devices can help you learn another language or communicate with someone who doesn't speak your language.
11) When allocating your time among the three stages of the writing process, you should use most of your time for writing.
12) The three steps in the three-step writing process are planning, writing, and completing.
13) Simple and short messages require as much planning as long reports.
14) If your audience is skeptical, you should introduce conclusions gradually and with more proof.
15) The general purpose of a message identifies what you hope to accomplish with the message and what your audience should do or think after receiving your message.
16) It is ethically acceptable to omit some important information if you think your audience will not be interested.
17) Drawing pictures, or sketching, is one way to find your focus when writing.
18) In complex or emotionally charged situations, emphasize text messaging to help establish or maintain a business relationship.
19) Face-to-face communication is the richest medium.
20) Most media can only be distributed through one channel.
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