Explain the levels of organizational citizenship

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1- Competencies can be grouped in 8 categories, describe 2 and give a practical example.

2- How can you assess competencies like: "Leading and deciding" or "Adapting and coping"?

3- For a car saleman, what is in-role and extra-role performance?

4- Explain the levels of organizational citizenship, with examples.

5- How can a company improve the performance assessment process?

6- Why should the raters be trained, before they assess employee performance?

Reference no: EM133031347

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