Explain the interpersonal communication

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Reference no: EM133162672

QUESTION 1

Name 2 -3 positive customer service experiences you've had; As either a customer, as a service worker, or both. Did the interpersonal communication impact your service experience? If so, what makes the difference in these experiences compared with others?

Within a of 250 words give specific examples and connect them to the ideas, concepts, and terms within the chapter. Full credit is awarded based on completion of response, elaboration of your examples, and your ability to write in a professional and clear manner.  

QUESTION 2

What are your strengths when it comes to interpersonal communication? What areas do you plan to develop moving forward in this class and/or in life?

Within a  250 words give specific examples and connect them to the ideas, concepts, and terms within the chapter. Full credit is awarded based on completion of response, elaboration of your examples, and your ability to write in a professional and clear manner.

Reference no: EM133162672

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