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Explain the incentive compensation programs

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Reference no: EM132711796

Question: Auckland Five Star Hotel Case Study

1. Create list and discuss in detail, the competencies such as skills, knowledge and attitudes, the employees at Five Star need to possess and demonstrate, in order to provide excellent customer service to their clientele.

2. Design, in detail, the HRM selection, orientation, training, performance management and incentive compensation programs that will support these competencies.

Reference no: EM132711796

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