Reference no: EM133092291
BSBSTR502 Facilitate continuous improvement - Greenwich College
Task 1 - Knowledge Questionnaire
The questionnaire is designed to meetthe knowledge required to meet the unit requirements safely and effectively.
The questions focus on the knowledge evidence required for this unit of competency:
• systems and processes facilitating continuous improvement
• common decision-making processes
• organisational policies and procedures relating to digital systems, decision-making processes and continuous improvement systems
• business systems and requirements, including:
o knowledge management
o quality
o sustainability
o performance management.
Question 1
Explain the importance of establishing a formal system and process to support continuous improvement. Provide two examples of systems and processes used in continuous improvement when discussing your answer.
(50-100 words)
Question 2
Outline a decision-making process.
(50-100 words)
Question 3
List common organisational policies and procedures relating to digital systems, decision-making processes and continuous improvement systems.
Question 4
Explain how continuous improvement systems and processes relate to other business systems and requirements including, knowledge management, quality, performance management and sustainability.
Attachment:- Facilitate continuous improvement.rar