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1 The Shingo system of quality control relies heavily on fail-safe procedures or devices called what? 2 The idea that statistical methods of quality control, including six-sigma, does not prevent defects, is central to what alternative quality system? 3 According to the theory of constraints which of the following can be a CCR? 4 According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the firm's ability to make money? 5 The DMAIC cycle of Six Sigma is similar to which of the following quality management topics? 6 According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money? 7 According to Goldratt, which of the following is defined as "any resource whose capacity is less than the demand placed on it"? 8 Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle? 9 According to the theory of constraints, which of the following would be included in the Throughput operational measurement? 10 Which of the following are examples of Goldratt's Rules of Production Scheduling? 11 Goldratt's theory of constraints (TOC) could be restated using which of the following? 12 A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following? 13 The Shingo approach to quality control depends on which of the following? 14 Which of the following is a focusing step of Dr. Eli Goldratt's theory of constraints? 15 Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?
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