Reference no: EM132839932

Question 1 Explain with examples the five (5) stages of group development.

Question 2 Ravi's job is to cut metal shafts for industrial pumps. It is a precision task where a minor error could result in the pump being useless. Ravi has been outstanding in what he does and he is well-known for the accuracy of his cuts. His bosses say he can be hours faster than anyone in readying his giant cutting machines to shift from making one type of pump shaft to another. Management would like to incorporate Ravi's knowledge into the manufacturing process but he refuses to share his secrets even with his fellow workers.

(a) Explain Ravi's behaviour in terms of sources of power.

(b) Suggest what the management can do to change the behavior of Ravi's and other workers like him.

Question 3 With the help of a diagram, explain the communication process.

Question 4 "Leadership effectiveness depends on the appropriate matching of leadership behaviour to the follower's level of maturity". Using the Hersey-Blanchard Situational Leadership Theory, explain the statement. You may also use the Situational Leadership Curve diagram to explain.