Explain the eight steps in network troubleshooting model

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Assignment

QUESTION ONE

RGI has decided to employ a National technical administrator and you have been chosen to be the rightful candidate. There have been some failures in the server to cater for the whole organization and sometimes there is no communication from the head office to campuses or vice versa during that time data or information is lost. RGi has asked you to determine which type of fault tolerance system you recommend for use for its daily business operations considering how long each system could afford to be non-functional (down). Making these determinations will dictate which fault tolerance and disaster recovery methods you implement and to what extent. Amongst your first challenging duties will be to make sure there is no down time to the network and if any make sure there will be no data or information lost.
Demonstrate an in-depth understanding in solving the problem that RGI is facing on:

Fault Tolerance
Disaster Recovery

Explain the importance of using an appropriately qualified and experienced technician.

QUESTION TWO

Most students often confuse and mix up the four different types of Cisco router Diagnostic Commands. In your own understanding, briefly describe the following Router Diagnostic Commands when troubleshooting

Show

Debug

Ping

Trace

QUESTION THREE

RGI corporate offices has moved to Umhlanga and the Information Technology Department has put everything in order and all the departments has moved in expecting all to be well. Unfortunately it started with the accounts complaining that they can't do payroll transfers on line, secondly it was the Human Resources who had a conference interview with the prospective employee in Johannesburg campus and the Marketing also complaining that they can't go online and the internet it's on and off no Wi-Fi connection to their smart phones. There is no printing to the printer that is in the other office. RGi has asked you to troubleshoot the problem. Demonstrate an in-depth understanding in solving the problem by;

Explain the eight steps in network troubleshooting model that you must follow to solve the problem for RGI?

Reference no: EM131184816

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