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Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service?
Identify and explain the different levels of customer service in your organization.How are these differing levels associated with the cost-benefit financial approach?Is there a financial rationale for designating these differing levels? Can this be quantified?Has any aspect of the different levels approach been negative to the customer, or to the organization?Describe some of the best practices that leading companies using unique approaches to customer service have embraced.
After a number of complaints about its directory assistance, a telephone company examined samples of calls to determine the frequency of wrong numbers given to callers. Each sample consisted of 116 calls.
Given the following linear programming problem with two non-negative variables (X1 and X2 ), find the range of feasibility for the RHS of constraint 2.
Describe the advantages afforded by a user-friendly, "intelligent", data-entry screen as opposed to the default screen
Do you think se assumptions are realistic or are EOQ model an outdated technique for inventory control. If so, why. If not, explain why not. Could model be modified to fit needs of specific businesses.
It is normally distributed also has a criterion deviation of 2 days. Illustrate what is the probability of a stock out during lead time.
When you ask owners to describe a typical customer, they say it is impossible also explain which with corporate functions, family affairs also fund-raisers, they do not have a typical customer. You advise, it is time for market segmentation just b..
From your readings and experience, discuss the basic differences between the acquisition of capital equipment and business services.
Elucidate how could Vincent Weafer use technical, human also conceptual skills to maintain an environment that encourages innovation also professionalism among the virus hunters.
Joe Jenkins, owner of Jenkins Manufacturing, is considering whether to produce a new product. He has considered the operations requirements for the product as well as the market potential.
Illustrate what scheduling must she do? Illustrate what things might occur to disrupt schedules also cause hazel to reschedule. Elucidate how important is quality assurance to hazel's business.
For instance, do you have any thoughts regarding where organization may start its search for candidates. In your opinion, illustrate what types of initial screening should be made of those candidates.
American Capitalism. Is a large discrepancy between executive pay and that of the average worker unfair to the worker? Is it unfair to increase a CEO's compensation at the same time that he or she downsizes
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