Explain the difference in the definition of quality

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Reference no: EM132195199

1 (a) Explain the difference in the definition of quality between the goal post view of quality and the continuous improvement definition of quality.

(b) Explain the difference between common and special causes of process variation.

(c) Discuss the significance of quality management to an organization. Support your answer by giving Five (5) reasons.

(d) Differentiate between Certification and Accreditation under ISO 9001.

2 (a) Outline the limits of copyright protection. Support your answer by giving Five (5) limits.

(b) Explain the difference between trademark and geographical indication.

(c) Explain why some companies prefer to obtain ISO 9001 certification.

(d) Differentiate between Industrial Design (ID) and Pattern in the context of its scope of coverage, registration, limits of protection and uniqueness.

Reference no: EM132195199

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