Explain the defensive strategies you noticed

Assignment Help Business Management

Reference no: EM131488478

Discussion

To prepare:

• Review the Learning Resources.

• Think about a business scenario in which someone defended himself or herself with a justification or excuse. You could be involved, or you could be an observer.

• Consider the use of defensive strategies in a business environment.

• Consider the relationship between internal and external rationale.

With these thoughts in mind:

Post 3 at least 350 words responding to the following:

• Describe the business scenario related to the justification or excuse.
• Explain the defensive strategies you noticed.
• Was the reason for the justification or excuse internal or external? Why does this matter?

Learning Resources

• McLean, S. (2016). Business relationships across cultures. Boston: Flat World Knowledge Publishers.

o Chapter 2, "Cultures, Relationships, and Conflict."

Chapter 2 examines how individuals present themselves through self-disclosure, which helps show others who you really are. The use of sound judgment is discussed as different levels of intimacy, and Social Penetration Theory is also explored.

o Chapter 9, "Negative News and Crisis Communication."

Chapter 9 reviews the process of delivering a negative news message. In addition, this chapter also describes eliciting negative news, the importance of a crisis communication plan, and press conferences.

Reference no: EM131488478

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