Reference no: EM133112913

BSBWOR501 Manage personal work priorities and professional development

Assessment Task 1: Written Questions

Question 1: Explain the concept of self-appraisal and how can it contribute to a performance review.

Question 2: Explain the concept of peer appraisal and outline one benefit of peer appraisal.

Question 3: Outline three benefits of planning work.

Question 4: Outline each of the letters in the acronym SMART in relation to goals.

Question 5: Discuss the concept of the Pareto Principle in relation to time management.

Question 6: Outline five signs of stress.

Question 7: Explain the concept of work-life balance.

Question 8: Outline five strategies that can be used to manage stress and achieve a healthy work-life balance.

Question 9: Discuss the negative effect of technology on work-life balance.

Question 10: Discuss three strategies that a business can use to ensure their workers maintain a healthy work-life balance.

Question 11: Outline five ways to develop new work skills

Question 12: Outline two ways to more effectively manage time at work.

Question 13: Discuss the concept of personal development planning.

Question 14: Outline at least five crucial components of a personal development plan.

Question 15: Explain the concept of behavioural assessment in a workplace context.

Question 16: Discuss, in about a paragraph, the advantages of conducting behavioural assessments and appraisals.

Question 17: Explain five learning styles and why it is important to identify learning styles.

Assessment Task 2: Plan personal work goals project

Complete the following activities:

- Identify personal work goals for a chosen managerial level role

Using the Internet, research and choose a company that you would be interested in working for, as well as a job role within that company.

The role you choose should be at a managerial level, such as a Marketing Manager or Human Resources Manager. You will need to be able to access a position description and the company's web site. Your assessor can provide you with assistance in identifying this information if you are having difficulty accessing such information.

Review the company's web site and position descriptions.
Consider what your work goals for 12 months would be if you were in that position. One of the work goals should be in relation to your own professional development.

List at least five personal work goals for the job role.
Your goals must be SMART goals, so that your achievement of the goals can be measured.

- Meet with your assessor to discuss your personal work goals.
At the meeting, you will need to:
Provide an overview of the business that you have chosen, including the purpose of the business and where it is located. Review the company web site with your assessor.
Discuss the company's goals or objectives as evidenced by your review of their web site and position description.
Discuss the position description for the job role you are interested in. Explain why you are interested in the job role and describe the key responsibilities of the job role.
Discuss the five personal work goals that you have identified for the position, including why these goals are relevant to the company's strategic goals and plans, as well as to the job role and how these are suitable goals for a 12-month period.

- During the meeting, demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding

- Write a report on your personal work goals
Your assessor will have provided you with feedback on your personal work goals at the meeting, and you will need to ensure that this is incorporated into your report.

Your report should be about one page, and should include the following:
An overview of the business that you have chosen, including the purpose of the business and where it is located.
Discuss the company's goals or objectives.
Discuss the position description for the job role you are interested in. Explain why you are interested in the job role
Describe the key responsibilities of the job role.
Discuss the five personal work goals that you have identified for the position, including why these goals are relevant to the company's strategic goals and plans and the job role
Discuss how these are suitable goals for a 12-month period.

- Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

Assessment Task 3: Plan work priorities project

You are required to research technology and tools that Managers can use to manage their work priorities. You will then create a weekly schedule for a Communications Manager using a technology or tool that you have researched.

You are also required to discuss the impact of workplace stress, and strategies to address this that you have applied to your weekly schedule.

Complete the following activities:

- Research technology and tools that managers can use to manage their work priorities.
You should research at least three of these.
Describe each and demonstrate how it assists in planning and prioritizing work.

- Research the impact of workplace stress, as well as strategies to address this.
Make notes on at least 5 impacts of workplace stress and five strategies to address them.

- Write a work priorities planning report.
Using the notes that you made from the previous two activities, write a short report on personal and work planning.
Use the Work Priorities Planning Report Template to guide your work.

- Write a weekly schedule.
Using one of the tools you have researched, take the list of typical tasks set out in Communications Manager Tasks, and prepare a schedule for a typical week incorporating all of tasks included in the list.

Factor in at least 30 minutes a day for relaxation to ensure a work-life balance. This can be any activity you choose.

Take a screen shot of the weekly plan.

- Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask for a time and date of their meeting.

Attach your work priorities planning report and your weekly schedule screen shot to the email.

Meet with your assessor.
This meeting will be held at your desk.

Before the meeting begins, ensure that the weekly schedule that you have prepared is ready to show to your assessor.

At the meeting, you will be required to:

• Discuss the research you conducted and technologies you have identified to assist managers in planning and prioritizing work tasks.
• Describe each of the technologies and their usefulness.
• Discuss with your assessor the impact of workplace stress on personal well-being and strategies that you can be used to address it.
• Discuss the impacts of workplace stress and the strategies to address these that you recorded in your work priorities planning report.
• Provide a weekly schedule using one of the technologies that you have researched and that incorporates all of the tasks in the list provided by your assessor and show how you have organized the week to reflect the priority of each job.
• Show how at least 30 minutes of relaxation time has been included in each day

During the meeting, your assessor will ask you to respond to some unexpected information that will mean you need to adjust your weekly schedule. This work will involve you prioritising the urgent tasks but showing how you will still be able to achieve all of the tasks included in your weekly schedule, noting that some may need to be carried forward to the following week.

When you have completed re-scheduling, discuss your revised schedule with your assessor.
Tell your assessor how you have prioritized and rescheduled tasks to ensure that you can still complete all required tasks.
You will be assessed on your skills in prioritizing, as well as rescheduling tasks.

During the meeting, your assessor will also be assessing you on your ability to be a positive role model to others through the development of an organised and clear schedule, and your ability to make changes to it effectively.

During the meeting, demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding

Assessment Task 4: Professional development presentation

This assessment task requires you to complete a number of activities in relation to professional competence. You will then provide a presentation to your assessor and fellow students.

Complete the following activities:

- Complete a self-assessment report.
During your course, you will have gained some skills in management. Imagine that you are now seeking to gain advanced management skills. To do this, you need to conduct a self-assessment against two units of competency from the Advanced Diploma of Leadership and Management.

Then use the search feature in the following website to find the Unit of Competency for each unit that you have selected.

Ideally the units should involve a higher level of skill to those you are completing as part of the Diploma. For example, if you are completing the unit BSBMGT516 Facilitate continuous improvement, the obvious choice of higher level unit would be BSBMGT608 Manage innovation and continuous improvement.

Read through the Units' Unit of Competency and complete the Self-Assessment Template for each unit. Provide at least four examples of how you rank yourself relevant to each unit of competency

- Professional competence research
Interview at least two of the following people; a fellow student, a family member, friend or colleague who currently works as a manager, or your assessor.
Use the Interview Response Form to document their responses.

Ask the interviewees to identify the skills and knowledge that they consider most important for a manager, as well as any skills that they consider may be important to develop based on industry trends.

In addition, ask them to discuss one example of a professional development activity they have undertaken recently and how this was beneficial to them. Ask them whether they would recommend this activity to others.

Scan and save completed responses to provide as part of your assessment evidence.

- Write a career review
Prepare your response to the following questions and present your response as part of your presentation. Your response to each question needs only be a few dot points on a slide, which you can then explain verbally.
Discuss your career aspirations.
Discuss the possible career options that you have following completion of your course

- Write a networking review
Identify and describe at least two formal networks that a Manager could participate in. Your response to each question needs only be a few dot points to include in your presentation which you can then explain verbally.

For the two formal networks identify:
Organisation name and contact details including telephone and email.
The services offered by the networking organisation.
The costs involved in joining the networking organisation.
The benefits you believe joining the network brings to you.
Any other relevant information.
Details of an upcoming event provided by the organisation that you are interested in and why you are interested in the event.

You will be including the results of your review in your presentation.

- Write a Professional Development Plan
Develop a professional development plan, using the Professional Development Plan Template to guide your work.

The professional development plan will also be based on the activities you have already completed in this Assessment Task.

For each of the professional development activities, complete all sections of the table in the Professional Development Plan Template.

- Create a PowerPoint presentation.
The presentation should address all of the following:
Your personal and professional goals for the next 12 months, and for the next five years.
Your perceived strengths in your skills and knowledge. Also identify areas that you would like to improve or gaps you would like to fill. These will have been identified through your self-assessment, interviews, or in response to new industry trends.
Three professional development priorities based on your areas for improvement and/or gaps you have identified. For each of the priorities identified you will also need to provide the reasons why you have identified this as a priority and by when you would like to address the priority.
Three professional development activities that you feel would meet your desired areas for improvement or gaps and that you intend to participate in over the next 12 months. The professional development activities could also include the networks that you have identified.
At least one of the professional development activities you identified should be in response to the feedback provided during the professional development research you conducted.
For your presentation, you should provide examples of how you have ranked your skills and knowledge in the self-assessment ranking. Give at least four for each unit of competency. You should also discuss how useful you found the self-assessment process, as well as how it has informed your professional development plan.
Discuss each interview, including who you interviewed and their job role. Describe the feedback provided regarding important skills and knowledge and professional development activity and how this informed your professional development plan.

- Conduct presentation
Conduct your presentation to your assessor and at least two other students selected by your assessor using the PowerPoint slides that you have developed.

During the presentation, demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding

Your assessor will also be assessing you on your ability to be a role model for others through your ability to provide a clear and organised presentation.

At the end of the presentation, you will need to obtain feedback from your assessor and fellow students. Ask if they have any suggestions for any additional professional development activities you could complete, or if they have general comments on your professional goals and objectives. Document the feedback you receive, as you will use it to revise your professional development plan.

- Evaluate your presentation.
Assess your own performance by reflecting on your presentation abilities (for example, clarity of information presented, your communication skills, ability to meet timelines).

The evaluation should be about half a page.

Update your professional development plan
Incorporate the feedback you received at the end of your presentation into your professional development plan.

Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.

The email text should also should note the changes that you made to your professional development plan after your presentation.

Attach the following to the email:
Self-assessment report
Scans of interview responses
Professional development plan
PowerPoint presentation
Presentation evaluation

Assessment Task 5: Professional development report

This assessment task requires you to participate in a professional development opportunity that you identified in Assessment Task 4 and write a short report on it.

Complete the following activities:

- Participate in a professional development activity.
Participate in one of the professional development activities that you identified in your professional development plan.

In the next activity, you will be asked to write a short report on your participation, so while you are completing the development activity, take notes on the following:
A brief overview of the purpose of the professional development activity.
What you like most about the professional development activity
What you like least
Benefits of participating in this professional development opportunity.

- Write a professional development report.
After you have participated in one of the professional development activities that you identified in your professional development plan.

Use the Professional Development Report Template to guide your work.
You should answer each question in around a paragraph

- Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment.

Attachment:- Manage personal work priorities and professional development.rar