Explain the concept of the total cost of ownership

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Reference no: EM13946149

1 Explain the relevance of the service quality gap model to information service delivery.

2 What types of information delivery are information services responsible for?

3 Outline approaches for protecting the information resource.

4 Describe the typical problems with e-mail usage by staff which need to be managed.

5 Explain the concept of the total cost of ownership.

6 Summarize the different types of information service outsourcing.

7 Explain the benefits and risks associated with information service outsourcing.

8 What are the management issues involved with offshore outsourcing for infor- mation services?

Reference no: EM13946149

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