Reference no: EM133040663

The project you have been working on has generated some communication issues. Specifically they have been:

1. The monthly progress report had a section missing and, when you questioned the authors about it, it turns out that each thought that the other person had done it.
2. Two team members have made comments to you that they think that the new GM 'thinks that they know it all' and is very irritating to work with.
3. You have overheard comments that there is no point doing a good job on the report as management have already written it off and that there was no point talking to you as you always sided with management.
4. The new administration person is not completing their tasks on time and seems to be overwhelmed by what they have to do. You have seen them ask other staff for but despite their efforts, they are still very slow and seem reluctant to ask again. When you ask them if they need help, they say that they are fine.

What factors are affecting the communication in this team? What can you, as team leader, do to correct the situation and restore it to one of open, effective communication amongst all parties?