Grammar, spelling, punctuation and grammar Mark 5 - 4 .3 4.2 - 3.8 3.7 - 3.3 3.2 – 2.5 2.4– 0 5.0 Response contains no spelling, grammatical, punctuation errors. Response is crafted in faultless English, which indicates a flair for language. Response contains no spelling, grammatical, punctuation errors. Response is crafted in excellent English. Response contains few spelling, grammatical, or punctuation errors. Response characterised by clear writing, but may have some poorly phrased or awkward sentences. Response contains some spelling, grammatical, or punctuation errors. Response may contain long/unclear sentences indicating that more attention needs to be given to writing skills. Response is poorly written or difficult to understand; contains frequent spelling, grammatical or punctuation errors.

Section Requirements Weight 10% HIGH DISTINCTION 100-85% DISTINCTION 84-75% CREDIT 74-65% PASS 64-50% FAIL 49-0% Referencing Mark 5 - 4 .3 4.2 - 3.8 3.7 - 3.3 3.2 – 2.5 2.4– 0 5.0 All references are perfect. Scholarly, very comprehensive refereed reference list. No errors in formatting. Use of in text references for quotes is excellent. Reference list is comprehensive and well formatted. No errors in formatting. Use of in text references for quotes is very good, Reference list is correctly formatted. Use of in text references / reference list for quotes is adequate, with some further work possible. Reference list is correctly formatted. There may be one or two, minor errors in formatting. There are no in text references for direct quotes, no reference list or reference list is not correctly formatted. There are more than one or two minor errors in formatting.

Conclusion Mark 5 - 4 .3 4.2 - 3.8 3.7 - 3.3 3.2 – 2.5 2.4– 0 5.0 The conclusion is clear, summarizes the content of the essay and restates the main points. The conclusion is clear and includes a restatement of the main points. The conclusion is clear and briefly summarizes main points The conclusion is recognizable. There is no clear conclusion.

Assessment Rubric Section Requirements Weight 10% HIGH DISTINCTION 100-85% DISTINCTION 84-75% CREDIT 74-65% PASS 64-50% FAIL 49-0% Introduction Mark 5 - 4 .3 4.2 - 3.8 3.7 - 3.3 3.2 – 2.5 2.4– 0 5.0 Sophisticated introduction, presented in a captivating manner. Overview of content or outline clearly explained. Effective and interesting introduction presented in such a way that reader is enhanced. Overview of the content clearly explained. Introduction is good, providing an overview of the content or outline Introduction is made but is somewhat disorganized without an effective overview or outline There is no clear introduction. Content Mark 10 - 8.5 8.4 - 7.5 7.4 - 6.5 6.4 - 5.0 4.9 - 0 10 Essay provides a sophisticated, even theoretical, response to the set task / question. Contains only relevant material. Essay provides a strong response to the set task / question. Contains only relevant material. Essay clearly addresses the set task / question. Contains accurate and relevant information.

Employees are an important asset in any organization. Therefore, it is important to ensure that employee behavior is effectively managed to ensure successful operations. Explain the challenges that managers are likely to face in the process of managing employee behavior. Suggest any five solutions to the challenges you have identified. Number of words: 1500 words (-/+ 10%)