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Explain the career conversion scheme

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Reference no: EM133106172

Read the following article and answer the questions that follow.

Wildlife Reserves Singapore staff learn coding under career conversion scheme to automate and simplify work

Retrieving her colleagues' payslips upon request used to be a tedious process for Wildlife Reserves Singapore (WRS) senior payroll executive Kelly Lim. The 35-year-old had to log on to the company's internal system to search for the employee's birth date for file encryption purposes, use an application to encrypt the file, and send the document to the person via e- mail.

A four-month course she attended last October, under a career conversion programme by Workforce Singapore, helped her learn robotic process automation (RPA) skills to write a code that could automate this process. "It can streamline our processes and free up time so we can look at how other processes can be improved and automated... RPA is also quite accurate. It will not make mistakes. So it really improved our efficiency," she said.

Source: Ang, Jolene (25 Aug 2021), Wildlife Reserve Singapore staff learn coding under career conversion scheme to automate and simplify work, The Straits Times, https://www.straitstimes.com/singapore/jobs/wildlife-reserves-singapore-staff-learn-coding-under-career- conversion-scheme-to,automate-and-simplify-work, accessed on 17 Dec 2021.

1.From your perspective, do you think WRS is heading in the right direction by using technology to automate HR processes? Discuss any TWO (2) benefits and any TWO (2) drawbacks for automating HR processes.

Reference no: EM133106172

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