Explain the benefits for ngoc to design

Assignment Help Business Management

Reference no: EM133351583

Assignment:

"Just Vegan" is a vegan Asian restaurant located at the heart of Sunshine. The business currently employs 6 people - delivery personnel, casual waiter/waitress and a small kitchen team. Ngoc, the business owner has been in this business for over 5 years. The technology is changing the landscape around him with increased competition and an ever-demanding market. Ngoc is old school and not tech savvy when it gets to IT based operations. However, he is keen to Information System that is suitable for his business. He envisages that this will help him maintain and increase the local market share and the Just Vegan Brand.

Customers' orders and their preferred meals and drinks are manually recorded on a hard copy together with contact details of the customers. In the same ledger, Ngoc keeps all details of his staff and all business transactions.

The only technology at Just Vegan, is a traditional digital Cash register with an EFPOS terminal that is only used to generate total sales of the day.

Ngoc would like to bring his business to implement an Information system but having limited knowledge of available Digital Solutions, he does not know where to start. He finds the transition without outside help a daunting task.

Some of the current challenges facing the business:

Ease of access to the customer's information/preferences when staff are taking orders
Security concerns of the IT ecosystem (e.g., internal and/or external unauthorised access to Inventory/ sales/ staff/ customer info)
Current system does not offer an intuitive approach for processes of compliance, organising and accessing data to support the manager making optimal business decisions

Ngoc is now seeking the right advice to make the transition and stay competitive and has chosen you as his consultant. Your task is to provide a solution to adopt a digital solution, replacing the current paper-based system and increase efficiency.

Just Vegan wants its team to become more efficient and have better access to information such as customer details, order history, scheduling, invoicing, and payments.

You, as a consultant, will work with the Just Vegan manager to assess the needs of the business and understand their current processes to optimise them and digitalise all records.

Your role:

Ngoc has hired you as a Digital Consultant to assist Just Vegan to transition to an efficient technology-based Sales system that will provide Ngoc with valuable data on the stores operations customer and staff records. The new System will also assist in keeping up with the challenging demands of all businesses today, its Ethical, Legal, and Technological requirements.

You will need to research and critically analyse your presented Information Technology-based Solutions and present SPECIFIC data/information to validate your recommendations to outline a framework that the business can apply using a change management plan.

a. Explain the benefits for Ngoc to design and implement a Change Management plan.

b. Name the FOUR steps Ngoc must use to implement a Change Management process. Explain the benefit of each of the steps.

Reference no: EM133351583

Questions Cloud

Determining main language for a multi-national corporation : In international business, choosing a company language is important. Assume I am responsible for determining the main language for a multi-national corporation.

Do you think tactics are sustainable in business environment : Do you think Terry Tate's managerial tactics are sustainable in today's business environment? Why or why not?

How the urge to win in the negotiation overwhelmed : Discuss how the urge to win in the negotiation overwhelmed your rational decision-making. Did the urge to win lead to bad decision-making?

How impact micro business linking are they opportunities : How PESTLE factors that will impact your micro business linking are they opportunities or are they threat for each factor.

Explain the benefits for ngoc to design : Name the FOUR steps Ngoc must use to implement a Change Management process. Explain the benefit of each of the steps.

Discuss high morale of employees in an organization : Draft a fully developed essay describing the top indicators of high morale of employees in the workplace.

How did it influence your understanding of wellness : What did you take away from this experience, and how did it influence your understanding of wellness?

What would critical aspects of organizational development : What would you say are the two fundamental and critical aspects of organizational development that enable successful organizational change to happen.

What would cause a shortage in market for christmas trees : "Shortage to me means, 'We don't have enough, we're going to come up short.'" Explain what would cause a shortage in the market for Christmas trees.

User Account

All Pages