Reference no: EM133459293

Case Study: Realizing that an organization's Capability Maturity Model Integration (CMMI) I level affects an organization's success on requests for proposals (RFPs), your CIO wants to get the software development processes to Capability Maturity Model Integration (CMMI) level 3. Your organization has started developing software applications and database systems for its customers. The CIO wants to ensure the software and database development processes are appropriately managed and audited. He wants to ensure the organization begins taking the necessary steps to progress to CMMI level 3. In preparation for your response, review the CMMI information

Questions: IT managers will commonly manage software development and systems integration activities.

1. Describe the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.
2. Analyze the CMMI levels and define a road map the organization must follow to get their software development processes to CMMI level 3. Note: This is important because the CMMI level that an organization achieves impacts its software development reputation.
3. Explain the auditing tasks that must be performed to achieve level 3.
4. Determine the continuous assurance auditing activities the organization will need to implement to help achieve CMMI level 3.
5. Analyze the ITIL (Information Technology Infrastructure Library) service management guidelines and principles.
6. Examine how ITIL service management practices relate to CMMI levels and continuous service auditing.