Reference no: EM133041293
You have been provided with some information so you can plan, draft and finalise your letter. Points that you should address in your letter:
-The letter Reference is XX-OALTR. The XX will be replaced with the recipient's last name when the letter is mail-merged.
-Leave room on the letter to enter their name, address, suburb state and postcode - Finance will insert the mail merge fields later.
-You will need to advise customers how much they owe on their account. Finance will add the actual amount later.
-You should tell the customers that they should contact Melissa Aichroy in Finance immediately on 1800 975 710 if they have problems with payment.
-Remind them of the payment terms and conditions, which are strictly 30 days.
-Tell them that we would appreciate full payment ASAP and they can disregard this letter if they already paid.
-Any payments received after the statement date will appear on our next month's statement.
-Thank them in advance for their payment and cooperation.
-Explain that failure to pay or make contact may result in legal action to recover debt.
-Add your own details to the signature block.