Explain supply chain- costumer service on e-commerce

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Explain Supply chain- Costumer Service on E-Commerce

Hi, I'm working on a presentation on a Supply Chain course. The presentation is about E-Commerce and Supply Chain. It contains four parts. The fourth part has the title; Costumer Service. Actually, I would like to get clear points, some explanations and examples.

So, I need only one part of the presentation, which is "customer service".

Reference no: EM1324026

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