Explain some of the steps in your own customer journey

Reference no: EM133653537

Question 1: Reflect on a recent purchase or meaningful brand interaction you had (please, make sure to add an example of a purchase)

Question 2: Explain how the brand did or do not follow some of the Customer Relationship Management best practices

Question 3: Explain some of the steps in your own customer journey below and how the brand did or did not help during them, how could they do better?

Reference no: EM133653537

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