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Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service?
Identify and explain the different levels of customer service in your organization.
How are these differing levels associated with the cost-benefit financial approach?
Is there a financial rationale for designating these differing levels? Can this be quantified?
Has any aspect of the different levels approach been negative to the customer, or to the organization?
Describe some of the best practices that leading companies using unique approaches to customer service have embraced.
Explain Use the Financial Statements for the most recent fiscal year filed with the SEC and for earlier periods look at Value Line
Describe the three categories of consumer decision making behavior. Name typical products for which each type of consumer behavior is used.
What qualitative factors (that is, issues with vendors, customers, or within the product itself) should the Ski Pro Corporation consider in determining whether they should make or buy the bindings?
How will you use social media to develop the event and evaluate what staff you will need to service the event
Sprint and IBM have formed a five-year customer service contract, built on their existing relationship, and their new business initiatives could mean major revenue opportunities for both of them.
Do you think that Walmart a company that has a positive or negative social reputation?
Explain what are the sources of conflict and how can a communication plan help minimize possible conflict- explain a motivation levels and how they affect the project life cycle
Assume you are the ethics officer for waste management company. The CEO has asked you for memorandum addressing the major concerns the company must consider with regards to environment. Make the memorandum.
There is an increase in the cost of labor for producing bicycles. What happens to bicycle supply? What happens to bicycle demand?
Will you provide an example of a taxonomy table of at least 10 theories, approaches, or models that incorporates both germinal and current organizational research.
During the seminar, what methods would you use to deliver this information? Are there exercises you would use or would you just lecture on these topics
Analyze the advantages and disadvantages of Social Media Marketing for business entrepreneurs. Assess how Social Media Marketing is helping Pepsi gain more customer insight than it would have otherwise.
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