User Account

All Pages

Explain role of knowledge management systems

Assignment Help Basic Computer Science
Reference no: EM132840079

Scenario A

You are the business owner of a local small engine repair shop, and you have been thinking about implementing a knowledge management system for your customer service technicians. You are thinking about this because there are times when some of your technicians know how to fix certain engine problems and others do not. Providing a central knowledge repository could help share troubleshooting and repair knowledge among your technicians.

Scenario B

You are the business owner of a local cleaning service, and you have been thinking about implementing a knowledge management system for your cleaning technicians, especially for those who troubleshoot and solve cleaning problems, such as removing certain carpet and water stains, addressing mold, and selecting the proper tools and products to use for other types of cleaning issues. You are thinking about this because there are times when some of your cleaning technicians know how to properly clean carpets and others do not. Providing a central knowledge repository could help share cleaning knowledge among your cleaning technicians.After you chose your scenario (A or B), compose a paper that addresses the elements listed below.

Explain the role of knowledge management systems.

Explain what is meant by expert systems.

Explain what is meant by content management systems.

Discuss how the business in the selected scenario could benefit from an expert system and a content management system, and provide two examples for each type of system.

Discuss how the business in the selected scenario could benefit from business intelligence, and provide two examples of these benefits.

Discuss how the business in the selected scenario can use social media to not only obtain information and knowledge but to share it as well, and provide two examples of how the business might use social media information systems.

Reference no: EM132840079

Questions Cloud

Globalisation on the modernization of fmcg : Outsourcing, transnational ownership structures and investments, cross-border marketing collaborations, the purchase and sale of knowhow, and the free movement
Why were two marginalized groups flying the american flag : Why were two marginalized groups (immigrants and African Americans) flying the American flag when they were protesting something happening in America?
Develop a bootstrap marketing idea : Using the Internet or Strayer databases, find three (3) examples of bootstrap marketing strategies. Next, develop a bootstrap marketing idea that will help pr.
Discuss essential features of the antebellum reform movement : Discuss the essential features of the antebellum reform movements. Discuss the essential features of the antebellum intellectual movements.
Explain role of knowledge management systems : Explain the role of knowledge management systems. Explain what is meant by content management systems.
What is the demographic of students : What is the demographic of students (high school/college/university) and the employed within the GTA (Greater Toronto Area), )
Explain why and how the union won the civil war : Explain why and how the sectional conflict over the issue of slavery in the 1850s caused the Civil War. Explain why and how the Union won the Civil War.
What does progress mean to you : What does progress mean to you? Does economic growth mean everyone is better off? What does this tell us about real economic progress?
Define ways you get field experience in field of education : Write and attach a cover letter that aligns with that job description or posting. Remember that your cover letter needs to demonstrate who you are as both.

Reviews

Write a Review

Basic Computer Science Questions & Answers

  For this weeks written assignment you will complete your

for this weeks written assignment you will complete your paper on common law defenses by examining the extent to which

  The standard deviation of an investment is zero

The standard deviation of an investment is zero, what does that mean? The standard deviation of an investment is 10%, what does that mean?

  Implement the method tostring for the class binarysearchtree

Implement the method toString for the class BinarySearchTree. The method should return a string that, when displayed, shows the shape of the tree in two dimensions. Ignore the data in each node.

  Achieve the owner goals

Include information about how policies defined in one place can take precedence over policies defined elsewhere.

  Compute the corresponding private key

Compute the corresponding private key Kpr = (p,q,d). Use the extended Euclidean algorithm for the inversion and point out every calculation step.

  Program that uses the socket interface to send messages

Measure the throughput of TCP by sending 1 MB of data from one host to another. Do this in a loop that sends a message of some size, for example, 1024 iterations of a loop that sends 1-KB messages. Repeat the experiment with different message size..

  What are basic reasons that people resist change

What are basic reasons that people resist change? How would one define business intelligence (BI)? Identify and briefly discuss real-world application of BI.

  Few years the supply of circulation

In the last few years the supply of circulation money has increased dramatically but inflation has remained low. Why?

  Can you easily spin the object around the eye-to-object axis

Implement it to see if there are any obvious disadvantages. Can you easily spin the object around the eye-to-object axis?

  How does the advantage of the simplicity of each component

In particular, how does the advantage of the simplicity of each component of a software system offset the disadvantage of a multiplicity of interfaces among the various components?

  Porter five competitive forces model

Understanding the competitive environment is critical when developing a strategy. Using Porter's Five Competitive Forces model from week one, choose a company and describe the five forces for that company

  Difference between philanthropy and charity

Explain the difference between philanthropy and charity. Use examples from private and public non-profit organizations to describe these differences.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +1-415-670-9521

Phone: +1-415-670-9521

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd