Explain relationship between quality and competitiveness

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1. What needs to be done in order to successfully implement the balanced scorecard into Apple Inc.?

2. Explain the relationship between quality and competitiveness?

3. Describe the various categories of criteria for the Malcolm Baldrige National Quality Award? Summarize the role of management in implementing total quality? (Note: you need to explain the tools and techniques for implementation for each role)

Reference no: EM132211873

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