Explain product creation and customer service processes

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Reference no: EM132846771

Visit a Subway sandwich location and observe the product creation and customer service processes in place there and write your reflection. Based upon your observations of the SubwayTM processes, prepare a short paper.

Part 1 . From your field research, identify and describe an example for each of the following lean principles and tools that you observed in practice (per valid example) --

i. Visual Management.

ii. Pull production.

iii. Assemble to order.

iv. Work load balance/production leveling (you may have to visit at a busy and a slack time for comparison).

v. Kanban.

vi. Quick changeover.

vii. Standardized work.

viii. Employee flexibility/Cross Training.

ix. Any Other(s) (2 bonus point limit).

Part 2 -From your field research, identify examples where you observed any of the various types of waste either avoided or mitigated in the SubwayTM process flow

Reference no: EM132846771

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