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Question: You are an HR Generalist (HR + OHS) for a large unionized telecommunications company based in Ontario. There are 5000 employees in total but the majority of the workers are call centre employees. Provide detailed responses to the questions below. Support your answers with a minimum of 5 peer-reviewed journal articles in your response.
List and explain three potential psychosocial hazards that could be activated by working from home as many organizations have decided to continue with working from home post COVID.
List and explain three controls an employer should put in place to minimize psychosocial hazards for employees who work from home.
A worker initiates a Stage 1 Work Refusal. The work refusal is based on concerns for the workers' health and safety - specifically because the employee has developed severe wrist and arm pain over the past year. The worker believes that working from their kitchen table is the cause of their wrist/arm pain and blames the employer for not assisting with purchasing a suitable at home work station. How can this work refusal be resolved? Which parties should be involved to resolve this work refusal?.
Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.
Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.
Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..
Human Resource Management as the name suggests, it is a management discipline which deals with the human i.e. the workforce aspect of organizations. Need and practices of HRM are inevitable in present scenario of extreme competition where "Talent War..
Recruitment and Selection is the initial ladder of any Human Resource Planning process and contains an immense significance for any organisation.
Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.
Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.
The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.
FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.
People in the organization are known as Google where they share common goals and have common vision.
Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.
This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.
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