Explain possible consequence of ineffective communication

Reference no: EM133563402

Problem

Watch the video that discusses incivility in the workplace and how this impacts other workers and patients.
EpsonStHelierNHS. (2019, September 17). Make or break: Incivility in the workplace ESTH 2019. [YouTube Video].

Prompts:

A. Provide two concrete examples of differences in communication styles between the individuals in the videos. (1-2 paragraphs)

B. Explain one possible cause of ineffective interpersonal communication in the video. Explain one possible consequence of the ineffective communication displayed. (2 paragraphs)

C. Explain how social and cultural differences can contribute to communication issues between colleagues. Explain how these same differences can strengthen a workplace. (1-2 paragraphs)

D. Describe two healthy communication strategies that could have been used by individuals in the video to improve the situation. (1-2 paragraphs)

Reference no: EM133563402

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