Explain operational crm versus analytical crm

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Reference no: EM131032944

Question 1. How can organizations create value by implementing an advanced information system solution paired with the appropriate business model?

Question 2. Explain operational CRM versus analytical CRM. Under what conditions would a decision maker use either application?

Question 3. Name and explain at least one recent, new technology created and used for the benefit of e-commerce.

Each response should be at least 75 words in length.

Reference no: EM131032944

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