Reference no: EM133099713

1. Explain Maslow's and McGregor's human relations movement theories and their importance to management. How would you apply both theories in managing the multi-generational workforce?

2. Describe the advantages and disadvantages of group decision making. What strategy (ies) would you implement if your team members were geographically dispersed to ensure a collaborative team inclusion of the decision-making process and why do you think that strategy (ies) are effective?

3. What is Corporate Social Responsibility (CSR) and provide a specific example of a company utilizing CSR and what the company is gaining from that CSR initiative.

4. Briefly explain the five steps of the strategic-management process, and which step of the process do you believe is the most important and justify your answer?

5. In your own words, describe the differences between work groups and work teams. Explain at least three essential considerations in building a group into an effective team. (Do not copy and paste from the Internet. This is in your own words.)

6. You're a top executive in a large firm selling Android Cell phones. Competition is fierce, and your company is the 3rd largest next to Apple and Samsung. How would you use a balanced scorecard to help increase sales and become the 2nd largest company in cell phones?

7. Managers can use either extrinsic or intrinsic rewards to encourage better work performance. Define each type of reward and provide an example of each reward and how it was used to encourage better work performance.

8. You're a manager with 11 employees all from different backgrounds and culturally diverse. You start to notice the two employees from one of the diverse culture backgrounds laughing loudly at their desks and spending more time in the break room than allowed. You spoke to the two employees about this issue, and not only has the laughing and break time gotten worse, but the two employees are speaking unprofessional to the other team members and words have been exchanged between one male and with one female. As a manager, explain what effective conflict resolution strategy you would implement to handle this situation and negate any morale or unproductivity within your department. What do you think might happen if you don't address this situation?