Explain maintain quality customer service

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Reference no: EM1399209

How do you explanation for financial losses in order to maintain quality customer service? For instance a restaurant that gives a free meal to an upset customer or a company that gives repeat customers a discount? From the lookout of a management accountant how would this cost be classified and how would it figure into a company's financial statements? Essential enough points to write 300 word paper.

Reference no: EM1399209

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