Explain in 2000 words one hard customer standard for service

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Reference no: EM133381244

Questions:

1-Discuss in 2000 words Dry Clean Free delivery and pickup and how the owner experienced successes as well as failures over time.

2-Identify and explain in 2000 words one hard customer standard for services and another soft customer standard for services for Dry Clean Free delivery and pickup. that you consider to be an essential component of the service experience?

 

Reference no: EM133381244

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