Reference no: EM133372675

Questions:

A) diffuse situation by applying sensitivity and acknowledging the different cultural backgrounds of each team member
B) Explain the importance or respect by everyone regarding cultural differences and refer to at least one legislation relevant to this situation
C) negotiate with the team on the types of diverse work place practices which need to be followed and how their actions impact on the duty of care and safety of others in the workplace
D) sort agreement by the team to respect and value differences and work together to ensure that everyone is meeting the required policies and protocols

Case Study: Scenario John Readings prides itself on ensuring that diversity int eh workplace is promoted and that the necessary support is provided to all workers. The finance team consists of an Aboriginal worker (Mick), a Muslim worker (Ahmed), and another female colleague, Evelyn. A conflict started when Ahmed accused Mick of being lazy and rude by stating; 'Mick never rushes, even when we are rushed off our feet and he doesn't even look me in the eye when he talks to me.' Mick retaliated by accusing Ahmed of taking time off all the time to 'pray on his stupid prayer mat'. Evelyn overheard this altercation between Mick and Ahmed and responds by saying, 'For goodness sake, why can't you both just understand and accept your differences?' Evelyn is often caught in the middle of issues like this between Ahmed and Mick who are always complaining about each other and trying to get them both to take sides which they do not want to do. It is impacting on the outcomes of the whole team and this has now been raised as an issue that you need to resolve. You have called a meeting to discuss the issues before it needs to be escalated further.