Reference no: EM133292266

Assignment:

Imagine you are an HR professional at ABC company. One of your major duties is to monitor the HR instant messaging channel. The HR Inbox chat channel allows HR to communicate and support employees directly. While monitoring the HR channel, you receive the following chat messages from employees:

• Dear HR: Can you explain to me what the HR department does?
• Dear HR: Lately morale feels low and everyone seems so negative. Is there anything HR can do to help improve the company culture around here?
• Dear HR: How can HR help me with planning my career?

Directions

To complete this assignment, write a response to each of the three employee chat messages above as if you are the HR professional responding through instant messages. You must explain the roles and responsibilities of human resources to accurately address each employee question. Be sure that whatever information you share is appropriate and relevant to the employee inquiry, and that your overall writing style uses a tone and format appropriate for instant message communication in a business environment.

Specifically, your responses must address the following rubric criteria:

• Roles and Responsibilities: Explain the roles and responsibilities of HR to accurately address employee inquiries.
• Company Culture: Explain how HR can facilitate positive company culture.
• Career Planning: Explain how HR can assist employees with career planning.

Additionally, be sure that overall, your general writing style aligns with the following:

• Tone: Discuss human resource roles and responsibilities using an engaging tone and encouraging questions.
• Format: Communicate in a clear and concise writing style, offering information in high-level, small pieces.