Explain how you as a pathology collector can recognise

Reference no: EM133461532

Assignment:

Scenario 1 Alana is a nineteen-year-old (19) woman who is profoundly deaf and she presents at your ACC Accredited Collection Centre with a referral / request form for a blood test from her Doctor. Alana mainly communicates by sign language, but she can lip read and has good literacy skills.

a. Briefly explain how you as a pathology collector can recognise and respect the needs of Alana Explanation Recognise

Respect: b. Identify two (2) appropriate verbal and non-verbal communication techniques to use with Alana Topics Two (2) appropriate verbal and non-verbal communication techniques Verbal: Non-Verbal:

c. Identify four (4) ways you can recognise situations where misunderstandings may arise from diversity and respond accordingly.

Reference no: EM133461532

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