Reference no: EM131223760

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Chapter 1

1. Define the term "big data."

2. Explain how virtual meetings affect business management. Identify one virtual meeting tools.

3. Identify two ways Management Information Systems has enabled a global economy?

4. Businesses invest in MIS to meet six strategic goals or objectives: operational excellence, new products and services, customer and supplier intimacy, improved decision making, competitive advantage and survival. Select one of these goals and describe how MIS helps a business to meet this goal.

5. Define the term "information system." How is "IS" broader in scope than just Information technology?

Chapter 2

1. Business processes deal with how work is organized and performed to provide a service or produce a product. Identify and explain one way Management Information Systems (MIS) helps to improve business processes.

2. Define the term "business intelligence."

3. Customer relationship management (CRM) is critical to the success of any organization. Define the term customer relationship management systems.

4. Explain how social business enhances collaboration.

Chapter 3

1. MIS helps businesses to compete on different levels. Identify two ways MIS provides competitive advantage to companies.