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Explain how to balance scorecards impact knowledge creation

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Question 1: Do some independent research on Nicholas Carr (the author of "IT Doesn't Matter") and explain his current position on the ability of IT to provide a competitive advantage.

Question 2: Review the return policies at your favorite retailer, then answer this question. What information systems do you think would need to be in place to support their return policy?

Question 3: Review the section on knowledge creation, culture, and strategy. Explain how to balance scorecards impact knowledge creation, culture, and strategy. Why are these important concepts to understand within an organization?

Reference no: EM132982151

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