Reference no: EM132599159
Scenario 1:
Justin is a front-office assistant at a local physician's office. On a busy day at the office, Justin is consumed by patients and their needs. While helping a patient, Sarah, the other front-office assistant, calls Justin over to answer questions regarding the patient intake process. Justin explains the process to Sarah and then continues to work with the patient at his window. Later that day, Justin reflects on the situation and is frustrated that he had to stop working with his patient to explain a process to Sarah that he has already explained a dozen times. Justin takes to social media to express his frustrations with Sarah and her inability to take care of patients properly even though she has been trained.
Explain how Sarah might perceive Justin's actions.
Explain the ramifications of using social media as an outlet for voicing frustrations about a co-worker.
Provide an example of a more effective communication method to use in this situation.
Scenario 2:
Jana works in a long-term care facility that cares for all types of patients. She receives emails from multiple co-workers throughout the day, and today she receives the following email from Sean:
"Hi Jana,
I noticed that I DIDN'T receive your monthly report yesterday. I NEED to get it as soon as possible TODAY so that I can finish the final report.
Thanks, Sean"
Explain how Jana might perceive the tone of this email.
Describe whether you perceive Sean's tone to be appropriate or inappropriate.
Provide an example of a more effective communication method to use in this situation.
Scenario 3:
Robert is an older patient checking in at the window of his local retail health clinic. The office assistant is taking Robert's insurance card and asking a couple of follow-up questions. Robert asks the assistant to speak up because of some background noise. The assistant starts speaking slower and enunciates her words instead of speaking louder.
Explain how Robert might perceive the office assistant's reaction.
Explain the ramifications of communicating with patients in this manner.
Provide an example of a more effective communication method to use in this situation.
|
How much is the fringe benefit tax due thereon
: In 2018, one of the cars which was acquired at a cost of P400,000 was allowed, How much is the fringe benefit tax due thereon
|
|
What are the components of information technology
: What is the meaning of system, data, and information and What is the role of the accounting, system in the value chain?
|
|
Describe the step of the research process
: About 15 years ago, before evidence-based practice became a standard to which to aspire, a professor found an article describing a treatment program.
|
|
Compute the amount of dividends declared by S in each year
: On Jan 1, 2018 Parent Co (P) acquired 70% of Sub Co (S) for $200,000. Compute the amount of dividends declared by S in each year
|
|
Explain how sarah might perceive justin actions
: Explain how Sarah might perceive Justin's actions. Explain the ramifications of using social media as an outlet for voicing frustrations about a co-worker.
|
|
Show visualisation of the decision-making process
: Show visualisation of the decision-making process, and analytics to support the decision making
|
|
Determine chernin incremental profit or loss
: Chernin sells 850 shirts per month to department stores at $8 per shirt. Determine Chernin's incremental profit or loss if the Gross offer is accepted
|
|
What challenges did you experience gathering research
: Write a paragraph describing the challenges experienced while creating the outline for the paper. What challenges did you experience gathering research?
|
|
Some challenges of communicating across cultures
: What are some challenges of communicating across cultures? What benefits might you see in collaborating with this colleague?
|